2023 Zero Waste Conference
Nov 1st - 2nd, 2023

Thank you for deciding to participate in 2023 Zero Waste Conference. As the official organizer, Metro Vancouver assures complete data security and information protection. Cutting-edge data security and data handling policies are followed by us, so that you do not have to worry about anything.

Before proceeding to purchasing tickets for 2023 Zero Waste Conference, we would strongly recommend you to go through our privacy policy statements as listed below. In case if you have any further queries, kindly send an email to ZWConference@metrovancouver.org.

What Information Do We Collect?

Metro Vancouver collects a set of information from you - the buyer - during the ticket-purchasing process. These information, include, but are not limited to:

Full name

Email id

Credit card information

Bank account information (if required).


IP address

Location data

Contact Number

Electronic payment/transaction information.

Apart from the above, we also collect ‘aggregate information’ - which refer to the insights obtained from buyer behavior. This information includes things like your purchase decisions, interactions with notifications, duration of stay on a particular page or section, etc. - and are not ‘personal’ in any way. Metro Vancouver collects such information to gain actionable insights and improve its services as an event organizer, on an ongoing basis.

Why Do We Collect Information?

Personally identifiable information and aggregate information are collected by Metro Vancouver for:

Ensuring smooth, secure service delivery (here, delivery of 2023 Zero Waste Conference ticket(s)).

Enabling financial transactions and verifying the same.

Creating and maintaining your user account on the Eventify – Zero Waste Conference platform.

Sending personalized communications, including confirmation email(s) on successful purchase of 2023 Zero Waste Conference tickets.

Sharing select promotional material, special offers, and other updates that we feel you might be interested in (you can opt out from such emails).

Implementing our terms of use.

Enhancing the overall user-experience factor.

In particular, the ‘personally identifiable’ information collected by Metro Vancouver is used for:

Processing ticket bookings (from bookings and payments, to ticket delivery).

Communicating with you via emails (ticket purchase confirmations, event updates, cancellations, etc.).

Handling payment and/or booking-related queries.

Performing sales analyses, tracking transactions, initiating marketing campaigns and more.

GDPR Compliance

Metro Vancouver is fully compliant with the latest GDPR regulations. For delivering seamless event ticketing services to you, we share your data with select authorized and licensed third-party service providers (partners). All partners of Metro Vancouver, including Eventify (eventify.io) are GDPR-compliant.

Use Of Cookies

‘Cookies’ are small internet files that reside in your web browser. Metro Vancouver uses cookies to bring to you a more personalized experienced on the website. If you delete cookies from your browser, we will not be able to provide this extra level of personalization in our services. As such, accepting our cookie policy is strongly recommended.

Data Protection Assurance By Metro Vancouver We are committed to keeping your personal, financial, and other related information safe at all times. The information you provide is encrypted and stored in our secure database. Please note that Metro Vancouver will never use/copy/sell/share your information to any unauthorized third-party for advertising/marketing purposes without your consent.

We also request you to be vigilant about your own data security while purchasing 2023 Zero Waste Conference tickets. Make sure that your account credentials are secure, use a trusted system to complete your transaction(s), and your internet connection is not acting up. In case you feel that your account has been compromised in any way, let us know immediately at ZWConference@metrovancouver.org.

Retention Of Data

Metro Vancouver will retain your personal data for a time-period that is deemed to be ‘reasonably necessary’. However, in general, buyer information is not retained after a period of 1 year. IP addresses are removed after 60 days.

In select circumstances, we might retain buyer details, to settle legal matters, litigations, disputes and the like. The details are removed as soon as the concerned issue(s) are resolved.

What RIGHTS Do You Have?

When you transact with Metro Vancouver, you are protected by all relevant GDPR regulations. The rights you retain are as follows:

Right to information (You can, at any time, demand to know how your information is being used).

Right to access (You can request a copy of all the personal records that we are in possession of).

Right to rectification (You can request changes in personal records, particularly in case of inaccuracies).

Right to erasure (You can instruct us to remove section(s) from your personal records).

Right to processing objections (You can tell us to stop processing your personal data).

External Links

The official organizer of 2023 Zero Waste Conference is Metro Vancouver (http://www.metrovancouver.org/). Please note that, on our website there might be links to third-party entities. Metro Vancouver does not, in any way, vouch for the authenticity, relevance or reliability of facts/opinions/stats present in such external resources.

Contact Information